DARRELL L. BROWNING has served as a senior advisor for Karen Friedman Enterprises for more than 15 years. His expertise in message development, issue and crisis management and leadership communication skills have helped hundreds of spokespeople across numerous industries. Browning has served as crisis manager and communication consultant in a variety of high-profile national and international events to ensure critical messages are identified and delivered through appropriate vehicles for both internal and external audiences.
Browning has nearly 20 years experience as a former producer and on-air personality for CBS-KYW News Radio in Philadelphia and Associated Press Nation/World News Editor in addition to serving as Business and Feature Editor for business magazines and daily newspapers across the nation. As guest lecturer for the past ten years within the MBA Program at University of Pennsylvania’s Wharton School, he currently coaches students on media interviewing skills in crisis communication electives. Browning also created and teaches Business Communication for Leaders core segments within Philadelphia College of Osteopathic Medicine Organizational Development Master’s in Organizational Development program.
Browning is certified in all phases of Hogan Assessments, a scientific-based approach to determining fit to company culture, teamwork and individual work styles. He also possesses extensive experience coaching executives in individual job performance improvement. He also holds certification in change management from The American Society of Training and Development. A popular guest speaker for many business and public organizations, Browning holds degrees in both Social Sciences and Journalism from The Ohio State University.
CINDY HOFFMAN brings twenty five years of communications experience to Karen Friedman Enterprises, Inc. Building on a career as a television news reporter, writer and producer, she expanded her expertise to include executive coaching, media and presentation training, and issues and crisis management.
Ms. Hoffman’s television experience includes three years at CNN, producing two hours of daily, live news broadcasts, plus producing and writing positions at KYW-TV in Philadelphia, WNEV-TV in Boston, and WFSB-TV in Hartford, Connecticut. She also worked as an on-air reporter for the ABC affiliate in Jacksonville, Florida and reported and produced business features and in-depth profiles for the syndicated television program, “The Bottom Line”.
As Director of Media Relations for Thomas Jefferson University, Ms. Hoffman was responsible for all external relations for its research institution, its 710-bed teaching hospital and affiliates, and for Jefferson Medical College, the nation’s largest private medical school. She provided extensive media training for senior administrators, physicians and scientists, developed internal and external crisis and disaster plans, provided issues management counsel and served on institutional, city, and region-wide disaster planning and response committees.
For more than a decade Ms. Hoffman has provided media training, presentation training, and issues management counsel to corporate clients, hospital systems and managed care organizations, pharmaceutical and bio-tech companies, non-profit organizations, and professional and trade associations. Her healthcare expertise includes issues regarding FDA approvals and clinical trials, managed care, genetic engineering, medical ethics, and medical education. She also prepares athletes and entertainers to serve as corporate spokespeople. In addition, Ms. Hoffman counsels clients regarding litigation public relations, labor issues, environmental issues, and disaster planning.
Ms. Hoffman is an honors graduate of Brandeis University and studied for a master’s degree at the University of Pennsylvania.
CAROL M. ROSENBAUM is a specialist in media and communications, with a nationally-recognized 30-year career as a TV journalist, documentary video writer/producer, college professor and communications coach.
She has successfully trained and coached professionals from the business, financial, medical/pharmaceutical, legal and broadcast fields for high-impact presentations, tough Q & A sessions, media interviews, on-camera appearances, crisis management and news conferences. Her expertise, keen analytical skills and sensitive approach have helped countless professionals develop and deliver compelling, persuasive messages that effectively resonate with their audiences. In Fortune 1000 companies across the country, she has coached executives in developing their leadership presence, and in artful, strategic communication.
Her incisive articles have appeared in the Public Relations Society of America’s PR Tactics, and she herself, as a documentarian, is the subject of a 2012 article in the journal of the National Academy of Arbitrators.
Carol has extensive experience in television news, serving as the executive producer for long-running news series at an ABC-TV affiliate station. Her journalism skills won her 2 Emmys and 3 more Emmy nominations for a healthcare documentary series broadcast on CBS-TV. Her 16 other major awards include the coveted Robert F. Kennedy National Journalism Award for best television news series.
For thirteen years, Carol taught communications on the college level, including courses in public speaking, business writing, English composition and video production. She holds an A.B. from Smith College and an M.A. in English from the University of Pennsylvania, with additional graduate work in Cinema Studies/Film Production at UCLA.
TERRY ADAMS,CSP, MEd proudly holds the title of CSP – Certified Speaking Professional, designated by the National Speakers Association. She is an executive coach and facilitator who applies more than 20 years of experience in presentation and communications with a central focus to enhance the message and organizational effectiveness.
As a lead coach and consultant at Karen Friedman Enterprises for nearly a decade, Terry’s candid and supportive feedback offers a customized approach to equip professionals of all levels with the communication skills they need to have a powerful impact on multiple audiences, including: customers, employees, colleagues, investors, media and more.
She has a proven track record as a catalyst for change in a variety of industries comprising pharmaceuticals, healthcare, hospitality, financial services, and telecommunications. She holds a master’s degree in Organizational Development and authored Platinum Partnerships: Seven Strategic Secrets for Competitive Advantage.
Terry is a Certified Speaking Professional; a member of the National Speakers Association and the NJ OD Network; and a volunteer for The Crisis Ministry fighting hunger and homelessness in New Jersey.
ED BARKS, Associate
Ed Barks leads communications training workshops for executives who want to enhance their reputations, and for organizations that want to achieve their long-term business goals. Those who benefit from his expertise say he “knows how to elicit peak performance” and call him “a master at connecting with his audience”.
For two decades, he has worked with thousands of business leaders, association executives, government officials, physicians, athletes, entertainers, and public relations staff preparing them for media interviews, presentations and legislative and regulatory testimony.
He is the author of the book The Truth About Public Speaking: The Three Keys to Great Presentations and the training guide Face the Press with Confidence: The Media Interview Companion. He has also authored numerous research reports and is the former monthly “Speaking Sense” columnist for the Washington Business Journal.
Ed holds several other leadership roles including service on the Board of Governors of the National Press Club, and the faculty of the U.S. Chamber of Commerce Institute for Organization Management.
In addition, he logged over a decade as a radio broadcaster, news director, talk show host, and reporter.
DIANE DIRESTA, CSP, Associate
Diane DiResta brings a wealth of experience serving business leaders who want to communicate with maximum impact — whether face-to-face, in front of a crowd or from an electronic platform.
As a business communications and media coach, she trains clients how to communicate with greater impact and project a more powerful presence. Ms. DiResta earned her M.S. degree from Columbia University, is a Certified Speech Pathologist and author of two books, Knockout Presentations: How to Deliver Your Message with Power, Punch, and Pizzazz, an Amazon.com category best-seller and widely-used text in college business communication courses. She is also the author of a new eBook called Give Fear the Finger.
Formerly, she was a training specialist in the area of management development at Salomon Brothers. As an Assistant Vice-President at Drexel Burnham Lambert she recruited and trained MBAs for the Institutional Sales and Trading Training Program.
DiResta received the Golden Mic award from the NY Chapter of National Speakers Association, and the Louis K. Miller award for Business Leadership from the Staten Island Chamber of Commerce. She is past president of the NYC National Speakers Association and serves on the advisory board of Enterprising Women magazine and NYCID, a Staten Island non-profit that provides community dispute resolution services and youth programs. She is a Certified Speaking Professional.
DONNA RAMER, Associate
Donna K. Ramer, who was named one of PharmaVOICE 100 Most Inspiring People in Life Sciences and one of PR Week’s Top 50 Healthcare Agency Executives, is an award-winning communications specialist with 30+ years’ communications and presentation coaching experience. Her expertise includes creating strategic plans, developing messaging for both branding and communications, issues/crisis management, speaker bureau and communications training across all industries, most notably in the healthcare and non-profit sectors.
A former newspaper reporter and local radio host, Donna began her public relations career at RuderFinn, then moved back into publishing at Product Resources International, where she was a senior editor and production manager before returning to public relations at GCI. After GCI, Donna held senior management positions at some of the world’s largest, smallest and boutique public relations agencies.
A member of the Public Relations Society of America, she has received three PRSA Silver Anvils, two Big Apple Awards, two CIPRAs, a [U.S.] President’s Citation Program for Private Sector Initiatives, and an Emmy® nomination for a PSA series for The Arc (formerly the Association for Retarded Citizens of the U.S.).
She chairs the Workshop Committee of the Healthcare Businesswomen’s Association’s (HBA) annual leadership conference, is a former multi-term HBA board member and was named a HBA RISING STAR after holding a variety of positions, including a decade as volunteer editor in chief of The HBAdvantage, the association’s magazine.
DEBORAH STANEK REAST offers a wealth of expertise to Karen Friedman Enterprises, Inc. As the founder of a virtual assistant firm that has been rated Best of Philly by Philadelphia Magazine, Deborah has over 35 years’ experience in all aspects of administration, including personnel coaching, team building, mentoring, employee performance and participation, employee relations, human resources, training and management. For more than two decades, she was the operations manager of a successful ophthalmology practice and was responsible for workforce development and management as well as administration of offices and personnel. Deborah also served as executive assistant to Pennsylvania Senator Edwin G. Holl.
As an associate at KFE, Inc. Deborah manages our day to day operations which includes schedule management, assisting clients and colleagues as well as working with our vendors to coordinate coaching’s, trainings, speaking engagements and conference programs. She was named a 2015 distinguished graduate of the prestigious Gwynedd Mercy University and earned a certificate in Management from Villanova University. Deborah also obtained the Certified Medical Manager (CMM) designation from the Professional Association of Health Care Office Managers and is a Pennsylvania Notary Public.
DAVID KRAVITT, MBA, CPIM has more than twenty-five years experience in business management and marketing making him a valued advisor in business strategies, on line presence and technical management. As the Chief Operating Officer at KFE, David manages and provides support for our technical operations to continually improve our services, products and responsiveness to our valued clients.
David graduated from Cornell University where he earned a Bachelor of Science in Chemical Engineering. He later earned his Master of Business Administration from the State University of New York at Albany. After working in manufacturing management for several Fortune 100 companies, David moved to the software industry where as an application consultant he performed hundreds of software demonstrations and countless presentations. In addition to his duties at Karen Friedman Enterprises, David works in sales and marketing where he regularly engages and informs audiences throughout North America.