Karen Friedman Enterprises
Creating compelling communicators.
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Sharing stories is one of the most effective ways of making your message stick and help listeners relate to your topic. But it doesn’t come easy to everyone, especially when delivering business presentations. This video will provide some simple techniques to help you turn experiences into compelling stories.
As a kid, I was terrified of the dentist. I would go to any length to cancel or not show for an appointment. At 12 years old, I used to think my parents wouldn’t find out, but then the office would call and ask where I was. Another appointment would be scheduled and the cycle of dental fear would churn again.
My family dentist used to tell me if anything hurt while he was drilling and filling, I should hold up my hand and he would stop immediately. But he never did. I’d be four feet out of the chair wiggling and waving my hands like an acrobat, but Dr. Braunstein would keep on drilling.
[Read more…] about Now is as good a time as any to tell someone they’re valued
A client recently told me he prides himself on sending handwritten notes to employees.
As the vice president of a large hotel chain, he has never met many of these people in person so this is his way of making a connection. Like his hotel brand, he strives to create an experience that is memorable, personal and increases guest loyalty. He’s trying to get his property managers to look for ways to show appreciation to their own employees.
While not suggesting they begin a note-writing campaign, he says it’s like a trickle-down theory. If managers express appreciation to employees, those workers will feel valued and that will spill over to how they engage with guests. Well put. This is a guy who gets it. [Read more…] about Giveaways and gimmicks are no substitute for service
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Dr. Oz is the modern day example of how to make science simple. If you think he’s just a TV doc, think again. Professionals from all industries can learn how to become the “Oz” in their own businesses.
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