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Business Commentary With Bite


Karen’s columns for the Philadelphia Business Journal are published in business journals across the nation. Here are some links to her latest articles:

2021

Four Ways to Reinvent your Business During Covid 19                   January 2021

2020

Why Agreeing to Disagree is OK When Having Difficult Conversations August 2020

The Importance of Every Customer Interaction July 2020

7 Steps to Ace Your Next Virtual Video Meeting April 2020

Virtual meetings should not replace personal interactions April 2020

Critical Leadership Lessons during a pandemic March 2020

2019

Maybe it's me: Communication is a two-way street            December 2019

Asking someone 'how are you'?' doesn't go far enough       September 2019

Driving value for your customers    May 2019

Excuse Me for Making Excuses       April 2019

How to Make Your Customers Sparkle      March 2019

Maybe It's Me     February 2019

What Pickleball Can Teach You About Business   January 2019

2018

Prevent Listeners from Falling Asleep     December  2018

Lessons Learned at UPS: Keep Calm and Carry On     December 2018

Inspirational Leadership Lessons from the American Bison   October 2018

Staying Present in the Moment   August 2018

Impression Management    June 2018

Leadership Lessons for Loudmouth Jerks   May 2018

Are You Hearing Me?  Listening Skills for Business Leaders    April 2018

Lessons from Chance Encounters  February 2018

Deer in the Headlights: Overcoming the Fear of Public Speaking  January 2018

2017

Do you believe these men are ashamed of their behavior?  December 2017

Dog Whisperer     November  2017

Don’t put words in someone’s mouth    October 2017

Customer Service Reps Don’t Always Deserve a Bad Rap    September 2017

Fake news is nothing new   August 2017

When Mercury goes retrograde: How businesses can survive & thrive   August 2017

Your public presentation is boring, blame yourself not your topic.  July 2017

How to deal with narcissists, egotists & other overconfident people   June 2017

Poise & Humor Count: How to recover from embarrassing moments and other near-calamities   April 2017

Leadership Lessons from Political Campaigns   March 2017

Sharpening your soft skills   January 2017

2016

Make it easy to do business with you   December 2016

When business gets personal    November 2016

Random acts of kindness across party lines   October 2016

Referrals should be your best salespeople July 2016

Do you, as a woman, have an equal seat at the table?  May 2016

Email Sends Wrong Signal  April 2016

Back to the eye doctor  March 2016

What did you say: Why big words & jargon don’t make sense February 2016

2015

Chance encounters that save lives  December 2015

Staying relevant during changing times  November 2015

She wanted a suck up, didn't find one. How do u teach media relations?  September 2015

As a girl she lost her precious watch but learned a valuable lesson    July 2015

Listen Up! Can you hear me?  July 2015

So you think you're a big shot, careful not to trip over your own power  May 2015

Lessons learned from a vendor/customer email war  April 2015

Good story-telling advice from a former TV news reporter  March 2015

Of Goofing Up and Forgiveness  March 2015

Writing for the eye is not writing for the ear January 2015

Executive Presence: Getting it and keeping it January 2015

2014

Welcome to Philadelphia: Giving a bad impression December 2014

Bill Cosby controversy has crisis-management lessons November 2014

Mistaking Public Speaking for Performing October 2014

What's your purpose: You may not know it but you have one September 2014

Do you have their backs? August 2014

Advice to a Younger Self July 2014

A Recipe For Keeping Your Cool June 2014

Moving the why I should care dial June 2014

A confident, commanding presence can deflect workplace bullies May 2014

Don't betray your values to indulge self-absorbed clients April 2014

Making small talk reap big benefits April 2014

'Dumb' is not a nice word March 2014

Little White Lies: Sifting the bad from the good ones February 2014

Practice makes perfect for the best ‘natural’ communicators January 2014

Boarding planes: Me-first Americans January 2014

2013

Coupon Cops: How Employees Can Tarnish Your Reputation December, 2013

South African Church Scam Artists Pray For Your Faith December, 2013

When Inappropriate Comments Threaten the Workplace November, 2013

What Behavior at the Gym Tell Us About Our Co-workers October, 2013

The Modern Art of Apologizing October, 2013

Your Call is Very Important to Us September, 2013

Striking Out On Leadership Development August, 2013

When a Visit to the Eye Doctor Gets on a Patient's Last Nerve July, 2013

When a Hotel is Driving You Crazy July, 2013

Staying in the moment: The importance of being fully present June, 2013

Mad at MacFarlane: We can learn from controversial host May, 2013

Making the moves to go from ordinary to extraordinary May, 2013

Always make time to prepare, or your personal brand will suffer April, 2013

Now is as good a time as any to tell someone they're valued March, 2013

Giveaways and gimmicks are no substitute for service March, 2013

Don't sacrifice customer experience to company image February, 2013

Lessons from Apple February, 2013

A lesson on first impressions: You lost me at 'hello' January, 2013

Are You Hiding Your Holiday Candy in the Meat Aisle? January, 2013

2012

What’s in a Title? Watch Out for Those Chief Jargon Officers December, 2012

Take a Reading: Where is Your Moral Compass Pointing? December, 2012

All Weather Leadership Lessons From Christie and Obama November, 2012

The 35,000-Foot-High Approach to Making Old Talk New November, 2012

A Study in Contrast in How to Deal with Your Customers October, 2012

Way to Go Dude October, 2012

The Microphone is Always On September, 2012

Communicating is not about Talking, it’s about Connecting September, 2012

It’s Never Too Late to be the Person You Want Others to See August, 2012

Short Attention Spans are a Huge Threat to ... where was I? August, 2012

At Penn State, People in Power Forgot Some Basic Rules July, 2012

SPEAKERS: Do Your Audience a Favor and Get Over Yourself June, 2012

Even When the Away Message is On, You’re Never Off June, 2012

Put Your Heart Into What You Do and People Will Respond May, 2012

A Workplace Lesson from a Venerable Member of the Family May, 2012

Putting Your Presentation in the Upright Position April, 2012

A Simple Checklist to Avoid Losing Sleep Over Your Clients April, 2012

Are Your Words Keepers or Clunkers? Here's How to Tell March, 2012

Don't Underestimate the Importance of Vision and Story March, 2012

Earning Trust on Earnings Calls February, 2012

Stage Presence Tips from the State of the Union Address January, 2012

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Karen Friedman Enterprises
PO Box 224
Blue Bell PA 19422

e: info@karenfriedman.com
p: 610.292.9780

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Who is KFE?

Karen Friedman Enterprises helps professionals combine style and expertise to better engage, command attention, minimize mistakes, convey vision and project leadership presence when communicating with key listeners and decision makers.

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