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You are here: Home / Archives for communication skills

November 5, 2019 by Karen Friedman Leave a Comment

Quick Tip #93: Moving With Purpose

Moving with purpose is important when speaking and presenting. When done correctly, it can spell the difference between engaging and distracting listeners. The next time you have to give an important talk, try these simple tips.

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Filed Under: QuickTip TV Tagged With: communication skills, Karen Friedman, presentation, Purpose

August 28, 2019 by Karen Friedman Leave a Comment

Quick Tip #91: Working the Room

Working the room is far more than just a term. Learn how to engage large audiences so each person feels like you are speaking directly to them.

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Filed Under: QuickTip TV Tagged With: communication skills, Education, Karen Friedman, meetings, presentation

October 14, 2018 by Karen Friedman Leave a Comment

Quick Tip #82: Power of the Pause

The PAUSE is one of the most powerful tools in your speaking toolbox. Learning to pause when speaking can change the way you are heard and perceived.

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Filed Under: QuickTip TV Tagged With: communication skills, Education, Karen Friedman, presentation

January 18, 2017 by Karen Friedman Leave a Comment

Sharpening your soft skills

The letter from the local tax collector’s office said we were being penalized for failing to pay school taxes last year. It threatened if we didn’t send money by a certain date, there would be additional consequences.

I looked at the letterhead and didn’t recognize the name of the tax collector, which seemed odd as I’ve known her for years. The tone of the letter was also terse; not at all like Patti, who was sweet and understanding. A long-time popular public servant who had been re-elected multiple times, she was a fixture in the township building who always greeted you with a bright smile. A letter from her would have a much softer tone and say something like “perhaps you’ve overlooked the due date of your last school tax payment”. This made no sense to me. So, I called the office.

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Filed Under: Philadelphia Business Journal Tagged With: attitude, business communication, communication skills, customer satisfaction, Karen Friedman, people skills, soft skills

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