Sometimes we convey the wrong message without even knowing it. When non-verbal behavior and body language don’t match, leaders can diminish their credibility and sincerity through simple gestures. This video provides some quick fixes.
Karen Friedman is a professional communication coach, speaker and chief improvement officer at Karen Friedman Enterprises. She is the best-selling author of Shut Up and Say Something: Business Communication Strategies to Overcome Challenges and Influence Listeners. You can follow her on Twitter @karenfriedmane.
Karen Friedman Enterprises helps professionals combine style and expertise to better engage, command attention, minimize mistakes, convey vision and project leadership presence when communicating with key listeners and decision makers.