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First Lady Michelle Obama said words matter and she’s right. The words you use at work can signal credibility, presence, leadership, authority or not! Learn what words work and why they matter in presentations, interviews and conversations.
About Karen Friedman
Karen Friedman is a business communications expert, columnist, best-selling author of Shut Up and Say Something and Ordinary People: Extraordinary Lessons. She heads Karen Friedman Enterprises, a leadership communications firm and is adjunct faculty at Smith College's Executive Education program for women. An award winning former television news reporter, she also hosts Speaking Of, on ReachMD.com, a radio show for healthcare professionals.
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