First Lady Michelle Obama said words matter and she’s right. The words you use at work can signal credibility, presence, leadership, authority or not! Learn what words work and why they matter in presentations, interviews and conversations.
Quick Tip #64: Handling Questions and Answers
All it takes is one challenger to sabotage the hard work you put into your presentation. These tips will help you handle your next Q and A with ease.
Quick Tip #59: Ace your next virtual meeting
Whether interviewing for job, presenting to people across the globe or simply having a conversation, virtual communication often requires a whole new set of rules. This video will help you ace your next virtual appearance.
Listen Up, Can you Hear Me?
Is it me or does it seem that no one really listens anymore? Case in point. I called my salon this morning to move an appointment. The conversation went something like this:
Me: “Hi. I have a manicure appointment Saturday morning that I’d like to reschedule.”
Reception: “Okay, you want to cancel your appointment Friday?”
Me: “No. I have an appointment Saturday that I want to cancel and reschedule.”
Reception. “Okay, I’ve moved you to the same time on Friday.”
Me: “Let’s start over.”
Reception: “Sorry?”
