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You are here: Home / Archives for media communications

October 26, 2017 by Karen Friedman Leave a Comment

Quick Tip #71: How to Shine on at on line meetings

 

 

Online meetings are commonplace, but most of us have no on-screen experience. These quick tips from a former television personality will help you shine on line.

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Filed Under: QuickTip TV Tagged With: business communication, Communication, Karen Friedman, Media, media communications, on line communication

August 29, 2017 by Karen Friedman Leave a Comment

Fake news is nothing new

If you’re like me, you probably hate political ads. There are the people who claim, if elected, they will solve all your problems. Others blame their opponents for the world’s ills. Then there are the special interest groups that raise tons of money to tell you why their message is the right one. Are these messages real or is fake?

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Filed Under: Philadelphia Business Journal Tagged With: fake news, Karen Friedman, media communications, news, news story

April 19, 2017 by Karen Friedman Leave a Comment

Op-ed: What United Airlines should have done – What everyone is missing

A lot has been written about the recent United Airlines public relations disaster and most of the so-called Monday morning quarterbacks are correct in their assessments of what should have been done. After a video of 69-year-old Dr. David Dao being violently dragged from his seat went viral, I agree that United CEO Oscar Munoz waited far too long to apologize to the passenger and take responsibility for what happened.

When he finally did speak publicly, it was about United when it should have been about passenger safety and making sure something like this doesn’t happen again.
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Filed Under: Op-Ed Tagged With: airlines, apology, Business reputation, customer satisfaction, Karen Friedman, media communications, news story, training

April 11, 2017 by Karen Friedman Leave a Comment

Leadership Lessons from Political Campaigns

As I exited Amtrak at Philadelphia’s 30th Street Station and made my way to the escalator destined upward to the grand train lobby, the oddest thing happened. The moving staircase that was still packed with people heading down to the train platform suddenly changed directions and headed up. Like a scene from a bad You Tube clip, surprised passengers stumbled over their own feet trying to walk down the up staircase while spectators laughed out loud when suddenly, the irony of the situation struck me.

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Filed Under: Philadelphia Business Journal, Uncategorized Tagged With: Communication, Karen Friedman, leadership, media communications, political, Politicians

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