Karen Friedman Enterprises

CREATING COMPELLING COMMUNICATORS

  • About
    • About KFE
    • About Karen Friedman
    • About our Team
  • Services
    • Media Training
    • Crisis Training
    • Presentation & Speaker Training
    • Message Development
    • Executive Coaching
    • Women’s Leadership
    • Medical & Scientific Meetings
  • Speaker
  • Syndicated Columns
    • Philadelphia Business Journal
    • Op-Ed
    • Headlines
  • Books
  • Audio+Video
    • QuickTip TV
    • Podcasts
    • ReachMD
  • Clients
    • About Our Clients
    • What They’re Saying…
You are here: Home / Archives for first impression

February 22, 2018 by Karen Friedman Leave a Comment

Lessons from Chance Encounters

I had just touched down in Tampa when I glanced at my nails. Peeling, fading polish glared back at me. With back-to-back speaking engagements in the next few days, I knew I needed a manicure.

A quick check at my hotel revealed the normally ten to fifteen-dollar cosmetic luxury would cost thirty dollars at the pricey hotel beauty shop. Not feeling that extravagant, I walked to the closest mall in search of a nail salon. That’s when I found De-Ja-Vu. They offered basic manicures for twelve dollars. Sold!

[Read more…]

FacebooktwitterlinkedinrssyoutubeFacebooktwitterlinkedinrssyoutube

Filed Under: Philadelphia Business Journal Tagged With: Communication, customers, first impression, Karen Friedman, storytelling

January 20, 2018 by Karen Friedman Leave a Comment

Quick Tip #74: How to be Likeable

Likeable people get far in business and in life. Studies suggest likeability traits outweigh intelligence. So, how can you become likeable?

FacebooktwitterlinkedinrssyoutubeFacebooktwitterlinkedinrssyoutube

Filed Under: QuickTip TV Tagged With: client communication, first impression, How to, Karen Friedman, Likeable, relationships

December 9, 2016 by Karen Friedman Leave a Comment

Make it easy to do business with you

It was in the crunch of early morning emails when I realized the internet wasn’t working. I immediately started trouble shooting. I rebooted my computer, turned the internet router off and then back on, and pushed a few unnamed blinking buttons on the box. Nothing worked, so I took the next measure. I texted my husband who was away on a business trip.

Me:                    The internet isn’t working and I don’t know why.

Husband:         Turn the power strip off, wait a minute and turn it back on.

Me:                    What about the button that says WPS?

Husband:         Don’t touch it.

Me:                    Oops, I already did, now what?

Husband:         I don’t know, call Xfinity.

[Read more…]

FacebooktwitterlinkedinrssyoutubeFacebooktwitterlinkedinrssyoutube

Filed Under: Philadelphia Business Journal Tagged With: business, customer satisfaction, customer service, customers, doing business, first impression, internet, Karen Friedman, media communications, Xfinity

April 12, 2016 by Karen Friedman Leave a Comment

Email Sends Wrong Signal

The training program went so well that one of the participants e-mailed me gushing about how much she learned. So much that she wanted to get together for lunch to “pick my brain”. I wasn’t sure what that meant, but said sure, give me a call.

I’m not a big let’s have lunch person.  Due to the nature of our business, I’m often not in the office and when I am, I need the time to prepare for upcoming engagements. After accounting for traveling there, lunch time and traveling back, lunch frequently means taking a half day off. However, I didn’t want to turn her down and send the wrong message. She was respectful and told me she valued my time and because she was located an hour from me, she would pick a restaurant close to my office.

[Read more…]

FacebooktwitterlinkedinrssyoutubeFacebooktwitterlinkedinrssyoutube

Filed Under: Philadelphia Business Journal Tagged With: business communication, Communication, email, first impression, message, misinterpretation, negative impressions

Next Page »

Contact Us

Contact Us:

Karen Friedman Enterprises
PO Box 224
Blue Bell PA 19422

e: info@karenfriedman.com
p: 610.292.9780

Follow Me

Buy the Books…

You can purchase Karen's books online from these booksellers:

buttons-amazon

buttons-b+n

buttons-amazon

Who is KFE?

Karen Friedman Enterprises helps professionals combine style and expertise to better engage, command attention, minimize mistakes, convey vision and project leadership presence when communicating with key listeners and decision makers.

Website designed by Novel Idea. ©Copyright 2015, Karen Friedman Enterprises, All Rights Reserved.
Based on the ·Executive Pro Theme/Genesis Framework by StudioPress · Built using WordPress · Log in