negative impressions

by Karen Friedman on May 30, 2018 Leave a Comment

Leadership Lessons for Loudmouth Jerks

I was in line to board the plane home when I heard a man about four people behind me speaking loudly into his phone.

“Yes, we got this deal Jim. I really put a good one together. I did this, and I did that and let me tell you more about me.”

Well, those were not his exact words, but you get the picture. As we trekked into plane, people kept looking at him as he kept talking loud enough for anyone in line to hear him, but he didn’t seem to notice.

I was in row 10, aisle seat when, still barking into his phone, he motioned for me to get up, so he could get through as he was also in row 10, window seat. Lucky me.

by Karen Friedman on April 12, 2016 Leave a Comment

Email Sends Wrong Signal

The training program went so well that one of the participants e-mailed me gushing about how much she learned. So much that she wanted to get together for lunch to “pick my brain”. I wasn’t sure what that meant, but said sure, give me a call.

I’m not a big let’s have lunch person. Due to the nature of our business, I’m often not in the office and when I am, I need the time to prepare for upcoming engagements. After accounting for traveling there, lunch time and traveling back, lunch frequently means taking a half day off. However, I didn’t want to turn her down and send the wrong message. She was respectful and told me she valued my time and because she was located an hour from me, she would pick a restaurant close to my office.

by Karen Friedman on November 25, 2014 Leave a Comment

Bill Cosby controversy has crisis-management lessons

You have to be living on another planet to have missed the sexual assault allegations against Bill Cosby. I have no idea if he’s guilty or not, but there are classic crisis management lessons to be learned from his media blunders: [Read more…] about Bill Cosby controversy has crisis-management lessons

by Karen Friedman on June 3, 2014 Leave a Comment

QuickTip #49: Ace Your Next Skype Interview

[youtube=http://youtu.be/J-zi_Chg5-w&rel=0&theme=light]

Because so many companies are interviewing people remotely, making that great in-person first impression is not always an option. This video goes past the obvious advice of not conducting an interview in your pajamas and offers some solid tips to help you ace your next remote interview.