Delivering bad news is something most leaders will have to do at some point in their careers. How you handle these uncomfortable situations can make or break your career.
by Karen Friedman on
Karen Friedman is a business communications expert, columnist, best-selling author of Shut Up and Say Something and Ordinary People: Extraordinary Lessons. She heads Karen Friedman Enterprises, a leadership communications firm and is adjunct faculty at Smith College's Executive Education program for women. An award winning former television news reporter, she also hosts Speaking Of, on ReachMD.com, a radio show for healthcare professionals.
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Karen Friedman Enterprises helps professionals combine style and expertise to better engage, command attention, minimize mistakes, convey vision and project leadership presence when communicating with key listeners and decision makers.