by When body language and non-verbal behavior doesn’t match your words, leaders can quickly diminish their credibility and sincerity. This video provides some quick tips so that doesn’t happen to you.
About Karen Friedman
Karen Friedman is a business communications expert, columnist, best-selling author of Shut Up and Say Something and Ordinary People: Extraordinary Lessons. She heads Karen Friedman Enterprises, a leadership communications firm and is adjunct faculty at Smith College's Executive Education program for women. An award winning former television news reporter, she also hosts Speaking Of, on ReachMD.com, a radio show for healthcare professionals.
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