Just because you’re an expert doesn’t make you a great panelist. Follow these three key tips to make sure what you have to say engages and interests others.
by Karen Friedman on Leave a Comment
by Karen Friedman on Leave a Comment
On November 20, 2015, I sent an email to a colleague I’ll call Dawn.
It read: “I just highly recommended you and passed your name on to a terrific client who is looking for the kind of services you provide. I hope it works out.”
On January 3, 2016, some six weeks later, I received this response.
“It’s great to hear from you! I apologize for the delayed response. If your client is still looking I have someone on my team who can help.”
Frankly, six weeks later, I didn’t remember which client asked for the referral. More importantly, six weeks later, why would I ever recommend business to her again when my referral was never even acknowledged. Additionally, Dawn’s belated response made me realize I had never followed up with the client which could have made me look bad.
[Read more…] about Referrals should be your best salespeople
by Karen Friedman on Leave a Comment
by Karen Friedman on Leave a Comment
As a communication coach, I pride myself on giving thoughtful constructive advice. So, you can imagine how concerned I was when someone told me my guidance was wrong.
At a leadership communications program for women, I had a conversation with a young woman climbing the corporate ladder. She asked my opinion about the following:
a) An older senior female manager told her to stop coming across so confidently. What should she do?
b) The same women who is several positions above her also said when someone more senior enters a room, if all seats are taken, she should relinquish hers to them.
[Read more…] about Do you, as a woman, have an equal seat at the table?
Karen Friedman Enterprises
PO Box 224
Blue Bell PA 19422
Karen Friedman Enterprises helps professionals combine style and expertise to better engage, command attention, minimize mistakes, convey vision and project leadership presence when communicating with key listeners and decision makers.