The email that popped up in my inbox read: ‘I left you a frantic message but perhaps I dialed wrong if you didn’t get it. I had scheduled time with our spokesperson for you to do training but realized that I hadn’t actually communicated with you about that.’ Fast forward to the end of the story, the spokesperson showed, the public relations person showed and the brand manager came. The only person not present was me, the coach! Whoops!

An honest error. My client apologized for and explained he’s been juggling so many projects with so little support that he’s having a hard time keeping it all straight. I asked when we could briefly chat so I could start to prepare to which he responded he doesn’t have time. [Read more…]