Delivering bad news is something most leaders will have to do at some point in their careers. How you handle these uncomfortable situations can make or break your career.
Karen Friedman is a professional communication coach, speaker and chief improvement officer at Karen Friedman Enterprises. She is the best-selling author of Shut Up and Say Something: Business Communication Strategies to Overcome Challenges and Influence Listeners. You can follow her on Twitter @karenfriedmane.
Karen Friedman Enterprises helps professionals combine style and expertise to better engage, command attention, minimize mistakes, convey vision and project leadership presence when communicating with key listeners and decision makers.