As I exited Amtrak at Philadelphia’s 30th Street Station and made my way to the escalator destined upward to the grand train lobby, the oddest thing happened. The moving staircase that was still packed with people heading down to the train platform suddenly changed directions and headed up. Like a scene from a bad You Tube clip, surprised passengers stumbled over their own feet trying to walk down the up staircase while spectators laughed out loud when suddenly, the irony of the situation struck me.
The email from an old client came out of the blue. She was so excited to reconnect again because she had an opportunity to bring us in to work with some people at her new company. She’d like to set up a phone call with me and her new boss, the head of leadership development.
However, to be transparent, she wrote, “the boss might want to go in a different direction because she has no knowledge of you or what your firm brings to the table and has worked with other people like you.” Reading between the lines, it sounded to me as if the boss probably didn’t really want to talk to me but was doing her employee a favor. That’s OK. I looked at it as an opportunity to get in the door if I could gain a better understanding of the boss’s needs and how we could help.
People with great leadership potential are made of much more than smarts and skills. Truly effective leaders understand how to create environments where everyone’s opinions are welcome. Learn how to develop some of these admirable traits in this month’s quick tip video.