Delivering unpleasant news is difficult to do, especially during these challenging times. In our 98th Quick Tip Video, learn how to address the elephant in the room quickly and effectively.
I walked into a high-end women’s store that was having a 30 percent off sale. In addition to the already slashed prices, I had an additional 15 percent off coupon that said extra savings; use any time. The fine print specified no restrictions whatsoever. Good deal!
So I bought a dress. When I went to pay for it, I gave the saleswoman my coupon, which she said didn’t apply. Why, I inquired? She informed me that coupons didn’t apply to sale items. I pointed out what my coupon said, which led to a thorough eye examination of it on her part. Tick tock. Is there a problem, I asked? [Read more…]
Karen Friedman Enterprises helps professionals combine style and expertise to better engage, command attention, minimize mistakes, convey vision and project leadership presence when communicating with key listeners and decision makers.