Delivering unpleasant news is difficult to do, especially during these challenging times. In our 98th Quick Tip Video, learn how to address the elephant in the room quickly and effectively.
I walked into a high-end women’s store that was having a 30 percent off sale. In addition to the already slashed prices, I had an additional 15 percent off coupon that said extra savings; use any time. The fine print specified no restrictions whatsoever. Good deal!
So I bought a dress. When I went to pay for it, I gave the saleswoman my coupon, which she said didn’t apply. Why, I inquired? She informed me that coupons didn’t apply to sale items. I pointed out what my coupon said, which led to a thorough eye examination of it on her part. Tick tock. Is there a problem, I asked? [Read more…] about Coupon Cops: How Employees Can Tarnish Your Reputation
Karen Friedman Enterprises helps professionals combine style and expertise to better engage, command attention, minimize mistakes, convey vision and project leadership presence when communicating with key listeners and decision makers.