We’ve all met these people. They walk into a room and own it. So, how do you do that? Watch this video for quick tips to improve your leadership presence.
Quick Tip #66: How to Command a Room
Sharpening your soft skills
The letter from the local tax collector’s office said we were being penalized for failing to pay school taxes last year. It threatened if we didn’t send money by a certain date, there would be additional consequences.
I looked at the letterhead and didn’t recognize the name of the tax collector, which seemed odd as I’ve known her for years. The tone of the letter was also terse; not at all like Patti, who was sweet and understanding. A long-time popular public servant who had been re-elected multiple times, she was a fixture in the township building who always greeted you with a bright smile. A letter from her would have a much softer tone and say something like “perhaps you’ve overlooked the due date of your last school tax payment”. This made no sense to me. So, I called the office.
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Quick Tip #65: Why Words Matter
First Lady Michelle Obama said words matter and she’s right. The words you use at work can signal credibility, presence, leadership, authority or not! Learn what words work and why they matter in presentations, interviews and conversations.
Make it easy to do business with you
It was in the crunch of early morning emails when I realized the internet wasn’t working. I immediately started trouble shooting. I rebooted my computer, turned the internet router off and then back on, and pushed a few unnamed blinking buttons on the box. Nothing worked, so I took the next measure. I texted my husband who was away on a business trip.
Me: The internet isn’t working and I don’t know why.
Husband: Turn the power strip off, wait a minute and turn it back on.
Me: What about the button that says WPS?
Husband: Don’t touch it.
Me: Oops, I already did, now what?
Husband: I don’t know, call Xfinity.
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