Karen Friedman Enterprises
Creating compelling communicators.
If you’re like me, you probably hate political ads. There are the people who claim, if elected, they will solve all your problems. Others blame their opponents for the world’s ills. Then there are the special interest groups that raise tons of money to tell you why their message is the right one. Are these messages real or is fake?
[Read more…] about Fake news is nothing new
A lot has been written about the recent United Airlines public relations disaster and most of the so-called Monday morning quarterbacks are correct in their assessments of what should have been done. After a video of 69-year-old Dr. David Dao being violently dragged from his seat went viral, I agree that United CEO Oscar Munoz waited far too long to apologize to the passenger and take responsibility for what happened.
When he finally did speak publicly, it was about United when it should have been about passenger safety and making sure something like this doesn’t happen again.
[Read more…] about Op-ed: What United Airlines should have done – What everyone is missing
As I exited Amtrak at Philadelphia’s 30th Street Station and made my way to the escalator destined upward to the grand train lobby, the oddest thing happened. The moving staircase that was still packed with people heading down to the train platform suddenly changed directions and headed up. Like a scene from a bad You Tube clip, surprised passengers stumbled over their own feet trying to walk down the up staircase while spectators laughed out loud when suddenly, the irony of the situation struck me.
[Read more…] about Leadership Lessons from Political Campaigns
It was in the crunch of early morning emails when I realized the internet wasn’t working. I immediately started trouble shooting. I rebooted my computer, turned the internet router off and then back on, and pushed a few unnamed blinking buttons on the box. Nothing worked, so I took the next measure. I texted my husband who was away on a business trip.
Me: The internet isn’t working and I don’t know why.
Husband: Turn the power strip off, wait a minute and turn it back on.
Me: What about the button that says WPS?
Husband: Don’t touch it.
Me: Oops, I already did, now what?
Husband: I don’t know, call Xfinity.
[Read more…] about Make it easy to do business with you
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