Delivering unpleasant news is difficult to do, especially during these challenging times. In our 98th Quick Tip Video, learn how to address the elephant in the room quickly and effectively.
Quick Tip #98: How to Address the Elephant in the Room
Op-ed: What United Airlines should have done – What everyone is missing
A lot has been written about the recent United Airlines public relations disaster and most of the so-called Monday morning quarterbacks are correct in their assessments of what should have been done. After a video of 69-year-old Dr. David Dao being violently dragged from his seat went viral, I agree that United CEO Oscar Munoz waited far too long to apologize to the passenger and take responsibility for what happened.
When he finally did speak publicly, it was about United when it should have been about passenger safety and making sure something like this doesn’t happen again.
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Quick Tip #23: How to Get the Most out of Training during Tough Times
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Even when money temporarily dries up, companies still want to provide skills training and resources for employees. This month’s video offers tips to help your company make the most of coaching and training on shoestring budgets.
